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Bamboo29021968
Participant
September 28, 2023
Question

Activation issue

  • September 28, 2023
  • 2 replies
  • 167 views

I had PS ELLEMENTS on another computer but that computer has now been scrapped after it crashed so I want to instal PS ellements 14 on my new computer but it wont work and saying I have to uninstal from old computer 1st but that can't be done as computer went in bin,   

Please help

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    2 replies

    Glenn 8675309
    Glenn 8675309
    Legend
    September 29, 2023

    If your new computer has the latest MAC OS you can throw PSE 14 away-- it won't work.

      Peru Bob
      Community Expert
      Peru BobCommunity Expert
      Community Expert
      September 29, 2023

      Please go to Adobe Customer Service and only ask to have your activations reset (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
      https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
      Type "Agent" in the chat box to bypass the chatbot and be connected to a person.


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