Skip to main content
Participant
June 28, 2022
Question

Activation Key

  • June 28, 2022
  • 3 replies
  • 418 views

I've misplaced my activation key for Photoshop Elements 7, and wish to install it on a new laptop.  I do have the serial number.  Any advice to recover the activation key would be appreciated.  I followed the steps on a previous post, and it didn't work.  Thanks.

3 replies

Peru Bob
Community Expert
Community Expert
June 29, 2022

If you are looking to download the installation file, there is no download for PSE 7 available from Adobe.

Peru Bob
Community Expert
Community Expert
June 29, 2022
quote

I've misplaced my activation key for Photoshop Elements 7


By @Elaine250492409vzj

 

The redemption code is used only once to get the serial number:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

 

quote

 I do have the serial number. 


By @Elaine250492409vzj

 

Then you don't need the redemption code.

 

To expand on what Greg_S. said:

Please go to Adobe Customer Service and only ask to have your activations reset (make sure to sign in to your Adobe account first and allow popups on your browser):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

Greg_S.
Community Expert
Community Expert
June 29, 2022

If you have exceeded the maximum activations for your license, you need to contact Adobe Support and tell them to deactivate the license.

Participant
June 29, 2022
I've only activated it once, when I first purchased it.