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Participant
Sep 24, 2024 11:59 AM UTC
Answered

activation problem with PSE 2020

I bought a new PC after total loss of my old one.

I could not deactivate my PSE 2020 on my old one.

Now the new one will not recognise my serial number of my licence

What can I do to solve the problem?

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hatstead
hatsteadCorrect answer
Inspiring
Sep 24, 2024 12:48 PM UTC

Have a look at this thread:

Solved: How to deactivate Photoshop Elements - Adobe Community - 3952834

The post by Peru Bob indicates that Adobe no longer has the ability to reactivate. Try to contact Adobe yourself in order to confirm.

 

2 replies

Greg_S.
Community Expert
Community Expert
Sep 24, 2024 6:13 PM UTC

See this post by an Adobe employee for possible solutions.

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hatstead
hatsteadCorrect answer
Inspiring
Sep 24, 2024 12:48 PM UTC

Have a look at this thread:

Solved: How to deactivate Photoshop Elements - Adobe Community - 3952834

The post by Peru Bob indicates that Adobe no longer has the ability to reactivate. Try to contact Adobe yourself in order to confirm.

 

Translate