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Blissful_Forest8448
Participant
August 22, 2025
Question

Adobe dont work

  • August 22, 2025
  • 1 reply
  • 176 views

When I start my Adobe Element I got a request that I should log in to my Adobe account.

When I have done that my program is locked I cant do anything more than open a picture.

If I dont get the request to log in everyting work as it should. Layers and all run smooth.

 What to do? I cant jump over the log inwhe that comes up on the screen.

1 reply

Glenn 8675309
Glenn 8675309
Legend
August 22, 2025
Basic troubleshooting
  • Verify your login credentials: Ensure you are using the correct Adobe ID and password associated with your Photoshop Elements license.
  • Check your internet connection: Make sure you have a stable internet connection for proper license validation.
  • Restart Photoshop Elements and your computer: Sometimes a simple restart can clear temporary glitches. 
Addressing potential software conflicts
  • Antivirus or firewall software might interfere with Adobe license files. Temporarily disable your antivirus to see if that resolves the issue; if so, add Adobe files and folders to its whitelist. Also, check system credential managers (Windows) or keychain access (macOS) for blocked Adobe entries.
  • Problems with the Creative Cloud desktop app can also cause sign-in issues. Try updating the app, logging out and back in, or using the Adobe CC Cleaner Tool to remove credentials before signing in again. 
Advanced solutions
  • Resetting Photoshop Elements preferences can resolve corrupted settings.
  • Renaming the SLCache and SLStore folders may help re-establish licensing connections.
  • On Windows, check LAN proxy settings to ensure "Automatically detect settings" is enabled and "Use a proxy server" is disabled.
  • If the Creative Cloud app is suspected to be the issue, uninstalling and reinstalling it might help.
  • As a last resort, a clean reinstallation of Photoshop Elements can fix corrupted installation files. 
B
Blissful_Forest8448Author
Participant
August 23, 2025
Still trouble after restart. Today everything started but almost all
commando lists were shaded grey and you couldnt click on them so after a
hour with try to testart the program and computer I gave up and uninstalled
all Adobe files. Now is the problem to reinstall. It says it install but it
says that I must maually start up the program, but no icon or files are to
find.
I have Windows 10 I have at least 3 versions active on my site but no-one
can be reinstalled?.
Glenn 8675309
Glenn 8675309
Legend
August 23, 2025

The lists / commands were greyed out out because you were in quick mode.  You need to be in "expert" (prior to pse 2025 is was call expert)  Now it's called "advanced".

Click on the exe file indicated to start the editor.

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