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Lady GooGoo LaLa
Participant
May 30, 2020
Answered

Adobe Elements 14 login

  • May 30, 2020
  • 3 replies
  • 1346 views

Today while using my PSE 14, I notice it was logged in, so I logged out.

Later when I went to use it, it says I must log in! What!

So after digging around for a half hour I find my old password and attempt to login!

This time it tells me, I have it installed on too many machines! I must deactivate in order to use my PSE.

My old machines are gone, I cant deactivate what has died and gone! I still have the original box and actiation codes. so can adobe de-authorize all my old activations and let me start over?

 

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Correct answer 99jon

This is a user to user community. For some issues it will be necessary to contact Adobe directly. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support. Make clear you are not looking for support for an older product but need your activations re-set.


https://helpx.adobe.com/support.html

3 replies

99jon
99jonCorrect answer
Legend
May 30, 2020

This is a user to user community. For some issues it will be necessary to contact Adobe directly. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support. Make clear you are not looking for support for an older product but need your activations re-set.


https://helpx.adobe.com/support.html

Lady GooGoo LaLa
Participant
May 30, 2020

Thank you!