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maureenc25946890
Participant
December 5, 2016
Answered

adobe elements 15

  • December 5, 2016
  • 7 replies
  • 438 views

I purchase adobe elements 15 and when I save a project I am working on it won't let me pull it up.  It says I need to purchase again.  I cannot find a customer support number anywhere

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    Correct answer maureenc25946890

    You know, I am not sure.  I was using it for a while and purchased a grapic

    program.  It lets me play with the program for graphics and when I save

    it,I can't open it again.  Then it pops up adobe acrobat and my trial has

    ended.  I purchase this on November 2, 2016

    The license number is REMOVED

    [NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]

    [You have just given your serial number to everyone who read this message before]

    [I deleted the number... or people who receive all their forum messages via email]

    7 replies

    John T Smith
    Community Expert
    Community Expert
    December 5, 2016

    You are in the wrong place... Photoshop is not the same as Photoshop Elements... or do you mean Premiere Elements?

    Here is the list of all Adobe forums... https://forums.adobe.com/welcome

    Did you enter your serial number during install to register/activate the program?

    maureenc25946890
    maureenc25946890AuthorCorrect answer
    Participant
    December 5, 2016

    You know, I am not sure.  I was using it for a while and purchased a grapic

    program.  It lets me play with the program for graphics and when I save

    it,I can't open it again.  Then it pops up adobe acrobat and my trial has

    ended.  I purchase this on November 2, 2016

    The license number is REMOVED

    [NEVER POST A SERIAL NUMBER IN AN OPEN FORUM !!!]

    [You have just given your serial number to everyone who read this message before]

    [I deleted the number... or people who receive all their forum messages via email]