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Participant
December 31, 2016
Question

Adobe Elements 15 Unable to start correctly (0xc00007b) Application Error

  • December 31, 2016
  • 1 reply
  • 404 views

I recently purchased Elements 15 and it loads, but I get this error report when I click on the icon to open it.  I have uninstalled it and reinstalled the software numerous times using the disc and have even downloaded the installation from Adobe's website, but still get this error.  I have spent a great deal of time searching the web and reading forums, but am still at a loss as to what to do.

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    December 31, 2016
    Participant
    December 31, 2016

    Still at a loss as I don't understand most of those comments! 

    Adobe Employee
    January 2, 2017

    Hi Mountain Camper,

    1. Download and install Microsoft Visual C++ Redistributable for Visual Studio 2012 from the Microsoft site.
    2. Restart the computer.
    3. Launch PSE.

    Please report if it works fine now.

    Thanks,

    Arshla