Adobe elements 2022 installation

Forum|Forum|3 years ago
April 28, 2022
2 replies
306 views

I tried to install Adobe Elements 2022 fron DVD on my MS Surface Windows 11, but get all the time error 1, corrupt installation file. This tablet has an ARM-based processor (not with SSE4.1??) and not an AMD processor while AMD similar is required.

Is it not possible to install on this machine?

Jacques Bus

This topic has been closed for replies.

Greg_S.

Community Expert

Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Help and Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

Greg_S.

Community Expert

I don't know whether your machine meets system requirements, but here is a HelpX article to resolve Error 1 issues.

Alternatively, if you are able to do so, you can try downloading the installation file from this link.

J

Jacques2147Author

Participant

Thanks a lot for your advice.
I'll check it out and see what can be done.
Best

Jacques Bus

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