Adobe Elements 2024 Will Not Install
Earlier on this year tried the elements 2023 trial - everything fine
Deleted it this week and went on and paid for elements 2024 but when I tried to install it, despite the fact that it throws up a web page saying I am logged in, the smaller install page says 'failed to login'
Retry and repeated downloads went nowhere, I even used the adobe cleaner to clean all and still no go.
I cannot even get anyone to speak to me for to solve this and just keep getting thrown into the self help dialogs that go round in circles.
I have a nearly new laptop with a RTX 3000 series card that ran elements 2023 trial so it must be able to run 2024
I have tried everything and reached the end of my patience and now have contacted paypal to get my money back.
All the new free software on the web that includes ai works like a charm and costs me nothing!
Adobe on the other hand want to present me with a nightmare and charge good money for it.
At least Microsoft step in when you're having any problems with their software and fix it for you.
Adobe just leave you out in the cold!
'Give us the money and then get somebody else to fix our software problems for you'
Customers paying good money should not be shuffled away to fend for themselves.
If adobe cannot hack delivering online downloads then they should return to producing disks.
There is definitely a major problem in adobes online service that they are refusing to acknowledge.
How many other customers like me are having to walk away and use other software?
