Adobe Photoshop Element 10

PSE 10 - Failure to Boot

From: thomasp95952775

Arshla, Thanks for the link to: https://helpx.adobe.com/creative-cloud/kb/error-df024-installing-creative-cloud.html; however, before I try this option, kindly tell me if this Fix will also applies to the following:

1. Adobe Photoshop Elements 10 started failing to boot up a month or so ago. I am guessing that this MAY have been due to either:

   (1) Windows-KB890830-x64-V5.51?

   (2) Windows Defender definition updates?

   (3) Registry cleanup?

2. In order to correct, I made numerous attempts to uninstall & reinstall PSE 10; I received the following error massages:

  i. Attempted to uninstall & reinstall & received error message: “Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable.”

  ii. Uninstalling Adobe Photoshop Elements 10: (Stopped while copying new files)

  iii. Adobe Photoshop Elements 10: Error 1316. The specific account already exist.

  iv. Uninstalling Adobe Photoshop Elements 10: (Stopped while copying new files)

  v. Adobe Photoshop Elements 10: Error 1316. The specific account already exist.

  vi. Element Organizer: Photoshop Elements cannot start or  continue because of missing filer (s). Please reinstall.

  vii. At some point, I reset to Windows 7  & the PSE 10 worked fine for a while; however, it either was a temp FIX or else I screwed up something.

  viii. Unable to continue because of a hardware or system error. Sorry, but this error is unrecoverable.

3. AT THIS POINT, PSE 10 WILL STILL NOT BOOT UP & I NEED HELP!

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4. PC Desktop System:

a. Hardware:

  i. Processor-a: 3.40 gigahertz Intel Core i5-3570K

  ii. Main Circuit Board-b: Board: ASUSTeK COMPUTER INC. P8Z77-V LK Rev X.0x

  iii. Drives: 7628.67 Gigabytes Usable Hard Drive Capacity - 3182.28 Gigabytes Hard Drive Free Space.

  iv. Memory Modules: 16,328 Megabytes Usable Installed Memory

  v. Display: NVIDIA GeForce GT 430 [Display adapter] - ASUS VE278 [Monitor]

b. Software:

   (1) Operating System: Windows 10 Professional (x64) Version 1703 (build 15063.608)-English.

   (2) Update: Windows-KB890830-x64-V5.51

   (3) Boot Mode: Legacy BIOS in UEFI (Secure Boot not supported)

   (4) Anti Virus: Windows Defender Version 4.11.15063.447, Scan Engine Version 1.1.14104.0, Virus Definitions Version 09/18/17 Rev 1.251.1094.0

   (5) Virus Protection:   OK  Up-to-date

c. Hotfix:

  ii. APSB17-27 Critical  Adobe Digital Editions security update for Digital Editions 4.5.1.0

c. Software Licenses:

  i. Adobe Systems - Adobe Photoshop Elements 10: xxxx-xxxx-xxxx-xxxx-xxxx-8256 

  ii. Installed prior to May, 2014, replaced Adobe Photoshop Elements Language Version: 8.0.0 (8.0 (20090905.r.605812) of 8/12/2010, Operating System: Windows 7 64

  iii. Microsoft - Internet Explorer 00371-OEM-0636141-16503

  iv. Microsoft - Windows 10 Professional (x64) 00330-80000-00000-AA856

  v. Microsoft - Windows Media Encoder 9 Series 69542-825-0696257-04786 

d. Software Versions:

  i. Adobe Systems - Acrobat Reader DC version 17.12.20098.240878

  ii. Adobe Systems - Acrobat Update Service version 1.824.23.7067

  iii. Adobe Systems - Digital Editions 4.5 version 4.5.1.0

  iv. Adobe Systems - Elements Organizer version 10.0

  v. Adobe Systems - Flash Player Update Service version 18,0,0,232

  vi. Adobe Systems - Photoshop Elements version 10.0

  vii. Adobe Systems - Photoshop Elements Editor version 10.0

  viii. Adobe Systems - Reader and Acrobat Manager version 1.824.23.7067

  ix. Adobe Systems - Shockwave Flash version 27,0,0,130 (32/64-bit)

  x. Adobe Systems - Updater Startup Utility version 2.2.0.2 (Build Version: 1.0; Build Date: BUILDDATETIME)

  xi. Microsoft - .NET Framework version 2.0.50727.8784 (32/64-bit)

  xii. Microsoft - .NET Framework version 3.0.6920.8795

  xiii. Microsoft - .NET Framework version 4.0.41210.0 (32/64-bit)

  xiv. Microsoft - .NET Framework version 4.7.2046.0 (32/64-bit)

  xv. Microsoft - Antimalware Service Executable version 4.11.15063.447 (64-bit)

  xvi. Microsoft - Internet Explorer version 11.00.15063.0 (32/64-bit)

  xvii. Microsoft - Office Isolated Converter Environment version 12.0.6500.5000

Thanks, thomasp95952775