Adobe Photoshop Elements 13 Stopped Working

Forum|Forum|8 years ago
May 16, 2017
3 replies
546 views

I used Adobe Photoshop Elements 13. When I cropped a photo and clicked the green check icon, the system suddenly stopped working and closed out the program. Please let me know how to fix the problem.

This topic has been closed for replies.

Dhananjay Sati

Participating Frequently

Hi wentl,

Thanks for posting in Adobe forum.

I understand you are facing issue with the crash of Adobe Photoshop Elements.

Can we try the following steps:

- Open "Control Panel"

- Open "Programs & Features"

- Repair the following list of programs

* Microsoft Visual C++ 2012 Redistributable (x64)

* Microsoft Visual C++ 2012 Redistributable (x86)

* Microsoft Visual C++ 2013 Redistributable (x64)

* Microsoft Visual C++ 2013 Redistributable (x86)

* Microsoft Visual C++ 2015 Redistributable (x64)

* Microsoft Visual C++ 2015 Redistributable (x86)

- Restart your machine & check Adobe Elements

Hope this help you

Thanks

Regards

Dhananjay

wentl19766845Author

Participant

Hi Anwesha, it still did not work. Is it possible because I updated Java ? Is it something to do with it or not ? If not, how to fix it ? This is really upsetting.