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Participant
January 19, 2017
Question

Adobe photoshop elements 15

  • January 19, 2017
  • 3 replies
  • 575 views

My photoshop elements 15 is damaged I had it for Christmas, its not working  dont Know serial No. How can I down load a new one?

    This topic has been closed for replies.

    3 replies

    John Waller
    Community Expert
    Community Expert
    January 19, 2017

    dont Know serial No.

    That will be essential if you want to use Photoshop Elements past the 30 day trial period.

    You must locate it or buy another copy of the software.

    Try: Find your serial number

    Participant
    January 20, 2017

    J Waller, I have now found the information you require-invoice date 30th December 2016. sequence no-1-937431154.order ID MLQV4KB1Q-1 DOCUMENT NO. 162147111301. I hope this is enough information for me to download a newAdobe Photoshop Elements 15 App, Thank you  Regards, Muriel Pike

    From: John Waller <forums_noreply@adobe.com>

    To: Muriel Pike <muriel.pike@yahoo.co.uk>

    Sent: Thursday, 19 January 2017, 21:17

    Subject: Adobe photoshop elements 15

    Adobe photoshop elements 15

    created by John Waller in Photoshop Elements - View the full discussion

    dont Know serial No.

    That will be essential if you want to use Photoshop Elements past the 30 day trial period. You must locate it or buy another copy of the software.Try: Find your serial number If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9275325#9275325 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/9275325#9275325 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Photoshop Elements by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. This email was sent by Adobe Community because you are a registered user.

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    99jon
    Legend
    January 19, 2017
    John T Smith
    Community Expert
    Community Expert
    January 19, 2017

    Lost information - see reply #1 in https://forums.adobe.com/thread/2008767

    Download & Install instructions https://forums.adobe.com/thread/2003339

    -kglad links in reply #1 here https://forums.adobe.com/thread/2260248 will help

    -you will need to enter your original serial number during install for non-Cloud programs