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williamd34140160
williamd34140160
Participant
May 2, 2017
Answered

Adobe Photoshop Elements 15 has stopped working

  • May 2, 2017
  • 4 replies
  • 1403 views

It never started working.

I downloaded the software from Amazon, installed same and it wont run, at all. Windows 10 laptop. Winver Version 1607 (OS build 14393.1066)

Laptop is an Aspire F15 F-571-5050

Can anyone assist?

    This topic has been closed for replies.
    Correct answer Anwesha Dev Chaudhary

    Sorry for the inconvenience.

    Please try out the instructions mentioned in the article Error: Editor has stopped working in Adobe Photoshop Elements​

    Let us know if issue persists.

    Thanks,

    Anwesha

    4 replies

    A
    Anwesha Dev ChaudharyCorrect answer
    Participating Frequently
    May 4, 2017

    Sorry for the inconvenience.

    Please try out the instructions mentioned in the article Error: Editor has stopped working in Adobe Photoshop Elements​

    Let us know if issue persists.

    Thanks,

    Anwesha

      williamd34140160
      williamd34140160Author
      Participant
      May 4, 2017

      Thanks to everyone for their time and advice - that article was most helpful Anwesha and it now works.

      William

      Dhananjay Sati
      Dhananjay Sati
      Participating Frequently
      May 2, 2017

      Hi Williamd,

      Thanks for posting in Adobe forums.

      I understand you are facing issue with Adobe Photoshop Elements 15 in Windows 10.

      Please follow & try this ​​article.

      If your issue doesn't resolve,

      You can also try the following steps

      - Open CMD as "Administrator"

      - Type this command  netsh winsock reset

      - Hit Enter

      - Restart your machine

      - Open Elements & check

      Hope this works

      Happy Editing

      Thanks

      Regards

      Dhananjay

        DvdW__
        DvdW__
        Inspiring
        May 30, 2017

        Thanks, this did solve the issue!

        Peru Bob
        Community Expert
        Peru BobCommunity Expert
        Community Expert
        May 2, 2017

        How are you opening it?

        Is there an error message?

        Did you try clicking on the .exe file in Program Files?

        S
        Steve Grisetti
        Legend
        May 2, 2017

        I've moved your question to the Photoshop Elements forum.

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