Adobe Photoshop Elements 15 photo editor does not open

Forum|Forum|9 years ago
January 26, 2017
1 reply
746 views

I installed free Adobe Photoshop Elements 15. When trying to open photo editor, a dialog comes up with error code 0xc000007b and the following text: Could not start the program... Organizer works. I have Windows 10 64 bit.

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A

Anwesha Dev Chaudhary

Community Manager

Try updating your visual C++ version.

To do so,

Download and install Microsoft Visual C++ Redistributable for Visual Studio 2012 from the Microsoft site.
Restart your computer.
Launch Photoshop Elements

If the issue still persists, try re-installing the application.

Thanks,
Anwesha

H

heljäs52482626Author

Participant

Did not help. Restarting or re-installing did not help either.

99jon

Legend

This is sometimes caused by a component of free anti-virus or ad-aware software which may have been installed when bundled with another product update or browser add-on. Look for errors in the crash log by going to event viewer.

https://helpx.adobe.com/photoshop-elements-editor/using/find-crashlogs.html

You may see something like:

Faulting module: LavasofTcpService64.dll

If so, remove the Lavasoft program and try launching Elements again. It may be listed as Web Companion.

-Go to the Windows Control Panel >> Programs (Uninstall a Program)
-Find and select Web Companion.
-Click Uninstall.

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