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Participant
July 11, 2021
Question

Adobe Photoshop Elements 2021

  • July 11, 2021
  • 3 replies
  • 219 views

Ok so I haven't any issues using this program until today.

Yesterday I spent 3 hours editing wedding pictures with no issues.

Today the program won't even open. Any suggestions? 

 

    This topic has been closed for replies.

    3 replies

    Greg_S.
    Community Expert
    Community Expert
    July 12, 2021

    And are you having problems with the Organizer, the Editor or both?  If you are unable to open the Editor, try resetting the preferences file:  Immediately after launching the program, press Alt+Shift+Ctrl. A message should pop up asking if you want to delete the Settings file. Answer OK.  If that doesn't work, I suggest contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.

    Phil Pickering
    Legend
    July 11, 2021

    Sorry if it sounds basic, but first try restarting your computer.

    jane-e
    Community Expert
    Community Expert
    July 11, 2021

    Hi @defaultslkq4db0ibnc 

    Since your question is about Photoshop Elements, I have moved this from the Using the Community forum where you posted.

    ~ Jane