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Participant
April 23, 2024
Question

Adobe photoshop elements 2023 not supporting camera raw

  • April 23, 2024
  • 1 reply
  • 296 views

I have a Nikon Coolpix P1000 and I've installed Adobe Photoshop Elements 2023.  It won't let me open any photos - be it jpeg or Open in Camera Raw. This is what comes up when I try - "Could not complete your request because Photoshop Elements does not recognize this type of file"

Does anyone know why?  I would appreciate any advice, thankyou. 

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1 reply

Glenn 8675309
Legend
April 23, 2024

PSe 2023 ships with a higher version of ACR than what your camera even needs.  

TRY THIS THOUGH:

Last updated on Jan 12, 2022 | Also Applies to Elements Organizer, Premiere Elements

The following is a workaround to update Camera Raw within Elements. It is recommended to wait for Camera Raw updates within the product for issue fixes. 

If you haven't been able to update the Camera Raw plug-in for Elements, follow these steps, Primarilly because your new camera needs a newer version of ACR to support RAW files:

Download and install the latest Camera Raw version from https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

Quit all Adobe applications.

On macOS, double-click the .dmg file to mount it.

On Windows double-click the downloaded .zip file to unzip it.
(Windows might unzip the file for you.)

 

On macOS, double-click the .pkg file to start the installer. 

On Windows, double-click the resulting .exe file to start the installer.


Follow the on-screen instructions.

 Once installed successfully, close the installer window.

 Navigate to the following folder:

On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats

On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

Copy the Camera Raw plug-in (just the .8bi file) from the CC > File Formats folder that is mentioned in the above step.

Navigate to the following folder: 

On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats


On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats


Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied earlier.

Prior to PSE 2024 PSE used a version numbering system that made the actual version number “2 OFF” from the Product name.  FOR EXAMPLE:  pse 2021 was version 19:  pse 2022 was version 20, and pse 2023 was version 21.  THERE IS NO VERSION 22 OR 23.

BEGINNING WITH PSE 2024 THE INSTALLED FILES MATCH UP WITH THE PRODUCT NAME.   Version 24 is PSE 2024.   I expect PSE 2025 to be version 25.