Skip to main content
missescone
missescone
Participant
July 7, 2019
Question

Adobe Photoshop Elements & Premiere Elements: How Can I Use These 2 Products (Initially Bought for an iMac) on a Windows 10 Machine?

  • July 7, 2019
  • 3 replies
  • 325 views

Dear All,

Back in 2018 I´ve acquired these 2 Adobe products for an iOS device.

I have switched to a Windows 10 machine recently and would like to continue to use these products, not bury them with my old iMac.

When I look under ORDER HISTORY on my Adobe account, I can see both products, both downloadable, but only as .DMG files.

However, the table showing me the bought products notes under PLATFORM Mac/Win but the downloadable file is only the forementioned .DMG

So the question is: can I use these products, previously purchased for iOS, on Windows 10?

I very much appreciate any leads on how to achieve using these products on my Windows 10 machine.

Thank you, Adobe Community.

This topic has been closed for replies.

3 replies

Akash Sharma
Akash Sharma
Legend
July 11, 2019

Hi missescone,

I've sent you a private message. Please check and reply to it.

Thanks,

Akash

T
Test Screen Name
Legend
July 7, 2019

Note: to avoid really confusing tech support, be sure not to talk about an iOS device, because that's an iPhone, iPad or iPod only. What you had was a Mac, and they run macOS.

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    July 7, 2019

    Since you don't see the Windows version in your order history, try going to this link.  About half way down the page you will see a "Contact us" link.  This will start a support chat which should be able to assist you.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices