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Participant
September 11, 2017
Question

Adobe Premiere Elements Organizer and 4k H.265 video

  • September 11, 2017
  • 1 reply
  • 365 views

I ran through a handful of different forums and comments about issues with the Organizer and thumbnails when I later determined the Organizer does not support 4k video for thumbnails because of "codec issues" <--- quote from Adobe chat/support.

When I heard that, I was pretty much over the idea of using Elements, because without a thumbnail of some sort, it's basically a useless tool. It seems all of my 4k videos would not provide a thumbnail within the organizer OR the Premiere Elements Project Assets view.

I later discovered, the video's wouldn't even play in Elements either........?

Which is when I realized when I selected to record 4k video on my phone, I selected H.265, which Elements currently doesn't support.

After recording a video in H.264, the thumbnail still does not show in Organizer (which seems extremely odd to me, given the application's purpose is to help you ORGANIZE your videos, although you have no preview of them?.... because of codec issues?? when a thumbnail works just fine within Elements Assets? This seems really strange to me,..but I digress..

It works within the Assets section, which makes it a lot easier to deal with, but it can't be H.265 (yet?, hopefully will be supported in the near future?).

I just found this link and will be converting the small number of files I have to H.264.

How to Convert H.265 to H.264 Easily and Free - YouTube

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    1 reply

    MichelBParis
    Legend
    September 11, 2017

    May I suggest to post in the dedicated Premiere Elements forum:

    Premiere Elements

    The experts for video are there...

    DSV223Author
    Participant
    September 12, 2017

    Damn, I thought I did. Thank you

    DSV223Author
    Participant
    September 12, 2017

    I posted here:Adobe Premiere Elements Organizer and 4k H.265 video thumbnails

    There's also an update, which I will summarize. Adobe Support misinformed me. Thumbnails work fine in Organizer with 4k video, as long as the video is H.264.