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Question

Adobe Save for Web Error

Forum|Forum|9 years ago
January 18, 2017
1 reply
10095 views

When I use 'save for web', I am getting the following message: 'Adobe Save for Web Error - Could not write the file. An unknown error has occurred.' Despite the error message, the image has been saved, but also a tmp file with it. This used to happen occasionally, but now happens every time. I am using Photoshop Elements 14.1 on a PC. Any pointers would be much appreciated!

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Anwesha Dev Chaudhary

Participating Frequently

Please try out the instructions mentioned in the thread:

Photoshop: Selecting Save for Web gives error: "Could not complete this operation. An unknown operating system error has…

Let us know if issue still persists.

Thanks,

Anwesha

jamese73577872Author

Participant

Hi Anwesha,

Thanks for your reply.

I have a file called 'Adobe Save for Web 13.0 Prefs' on my system but not 'Adobe Save For Web 12.0 Prefs'.

Should I delete the '13.0' file?

Many thanks

James

Anwesha Dev Chaudhary

Participating Frequently

Instead of deleting, you can just rename it to 'Adobe Save for Web 13.0 Prefs_old'

Let us know if it resolves your issue.

Thanks,

Anwesha