Inspiring

Answered

After Windows 11 update, cannot login to Photoshop Elements 8

Forum|Forum|1 year ago
May 16, 2024
4 replies
1085 views

Windows 11 did an update overnight and now I can no longer login to Adobe Photoshop Elements 8. Every time I try, it displays the message below (Error 400).

Any advice would be greatly appreciated.

Problem or error

This topic has been closed for replies.

Correct answer lekkerder

There was no "OK" option, but I clicked on "Edit" and it opened!

Is there a way to set the computer to always open photos (jpg's, etc.) with Photoshop Elements 8? It was possible when using Win 10 but since installing Win 11, I can't find that option anywhere. It wants to open photos in "Photos".

Thanks very much!

Greg_S.

Community Expert

@lekkerder said: Is there a way to set the computer to always open photos (jpg's, etc.) with Photoshop Elements 8?

Go to Windows Settings>Apps>Default Apps> Choose defaults by file types:

Jeff Arola

Community Expert

Photoshop.com was taken down years ago so there is no need to login.

Here's a copy of the Adobe KB on the subject:

L

lekkerderAuthorCorrect answer

Inspiring

There was no "OK" option, but I clicked on "Edit" and it opened!

Is there a way to set the computer to always open photos (jpg's, etc.) with Photoshop Elements 8? It was possible when using Win 10 but since installing Win 11, I can't find that option anywhere. It wants to open photos in "Photos".

Thanks very much!

Greg_S.

Community Expert

I just tried launching Elements 6 and Elements 10 after this week's Win 11 update and was successful with both. You may want to try launching the program in compatibility mode.

Go to C:\Program Files (x86)\Adobe\Photoshop Elements 8.0
Right-click on the PhotoshopElementsEditor.exe file
Select Properties from the context menu
Click on the Compatibility tab
Check the Run in Compatibility Mode box
Select Windows 7 from the drop down menu.
Click Apply and OK to close out the dialog

Let us know if you get a different result.

Greg_S.

Community Expert

This may be a temporary server issue. But I am also seeing an Error 400 on several Adobe Help pages that are designed to assist users with this issue. I shall report these problems to Adobe.

L

lekkerderAuthor

Inspiring

I hope it's due to a temporary server issue. If you find out this is the case and/or when it is fixed, please post again.

Thank you!

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