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Participating Frequently
Oct 30, 2022 12:28 PM UTC
Question

Again!!!!AGAIN!!!!! ELEMENTS ISN'T COMPATIBLE WITH IOS VENTURA??? REALLY?? AGAIN??

AGAIN!!!!!!

PHOTOSHOP ELEMENTS WONT WORK WITH LATEST IOS VENTURA UPGRADE????

THIS IS THE SAME ISSUES  ADOBE HAD WITH MONTEREY!!! (see attached)

I JUST PURCHASED elements 22 and now its already crashed???

WHY DONT YOU EVER TALK WITH YOUR USERS OR APPLE OR SEND A NOTIFICATION ABOUT UPDATES????

 

AGAIN RIPPED OFF???

 

REALLY???

AGAIN???

REALLY, really, REALLY!!!

 

you guys better fix this one!!!

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31 replies

Greg_S.
Community Expert
Community Expert
Jun 30, 2023 9:49 PM UTC

@Glenn 8675309, this is an old thread that has been revived by someone who apparently thinks it's OK for Apple to create a new Operating System every year that won't support legacy programs.

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Glenn 8675309
Legend
Jun 30, 2023 10:24 PM UTC

feel free to delete my comment.    I've just spent 30 minutes looking into the entire ventura thing---

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Glenn 8675309
Legend
Jun 30, 2023 9:25 PM UTC

Your screenshots are about photoshop.

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Greg_S.
Community Expert
Community Expert
Apr 7, 2023 8:46 PM UTC

. . .  and I can continue to use Elements 4 on my Windows 10 machine, Even though it was released more than 17 years ago.  I am about to upgrade to Windows 11 and I suspect I will be able to use it there too.  So forgive me if I am of the opinion that the fault lies with the OS publisher who fails to allow legacy software to work on an updated operating system.

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Greg_S.
Community Expert
Community Expert
Apr 7, 2023 8:42 PM UTC

Sorry, we were cross-posting.  Apology accepted.

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Greg_S.
Community Expert
Community Expert
Apr 7, 2023 8:40 PM UTC

@johnd70391970 I believe you have told us that you have found a great different software solution.  After all these months, I'm sorry that your anger directed at Adobe does not allow you to stop trolling on this forum. 

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Participating Frequently
Apr 7, 2023 8:26 PM UTC

Adobe ha$ made it$ policie$ pretty clear, I'd $ay.  You know they could tweak it like other companies do, but then they would not make mucho dinero selling us a new PSE every year or two.

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Participating Frequently
Dec 20, 2022 6:54 PM UTC

They're not going to fix anything. Thi$ is their business model. 

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Glenn 8675309
Legend
Dec 12, 2022 11:40 AM UTC

Lot's of things you're not telling us:   any special software? why you complain about photoshop elements but post images related to Photoshop.  What have you done , extra, "because you know your way around computers"-- basic stuff like that.  People never talk about stuff like that --- editing their registry for example, turning off background processes, and manually installing plugins in the wrong location for example.

You have to provide information that can be used by other users to help you, typing in all caps, and porviding screenshots of a program that isn't even what you are talking about is just part of a rant. 


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Medha_Sharma
Adobe Employee
Adobe Employee
Dec 12, 2022 6:08 AM UTC

Hi @Tom2181831781xv,

 

Please accpet our sincere apologies for the delayed response and the inconvenience you had to face.We'd like to work with you to set things right. Could you please share more details about the issue you're observing? Is Elements 2022 crashing on launch for you on macOS Ventura? 

 

Regards,

Medha

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Greg_S.
Community Expert
Community Expert
Oct 30, 2022 6:33 PM UTC

@Tom2181831781xv said:
I JUST PURCHASED elements 22 and now its already crashed???

 

You haven't told us when you made your purchase, but if it was very recent you might be interested in looking at this article which gives information about a potential free upgrade.

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Participating Frequently
Dec 20, 2022 6:53 PM UTC

Great, that link goes to a generic search help page. Thanks a lot Greg. Remind me to ignore your advice from now on.

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Greg_S.
Community Expert
Community Expert
Dec 20, 2022 8:12 PM UTC

@johnd70391970, this is a user-to-user forum. No need to shoot the messenger.  The link for a free upgrade was working when I posted it, several weeks ago.  It allowed users who purchased Elements 2022 shortly before Elements 2023 was released (in September) to get a free upgrade. The time for that option has apparently now expired.  You snooze, you lose. 

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