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karenh79946998
karenh79946998
Participant
June 18, 2018
Answered

An integer between 96 and 8 is required | Windows 10

  • June 18, 2018
  • 2 replies
  • 3376 views

Hi

After installing the latest window 10 update I kept getting 'out of RAM' messages. I've gone into preferences to change the RAM but as soon as I click on anything I get the message ' integer between 96 and 8 is required'

I've seen that there is a workaround on the forums, but I am not a techy person at all and am loathe to start playing around with the registry.

Is there anything else I can do? I use Photoshop on a daily basis and this is driving me mad!

    This topic has been closed for replies.
    Correct answer Nicollet

    Hi Karen,

    We are happy to announce the release of Photoshop CC 19.1.5.

    This update includes the fix for this issue, Photoshop CC 2018: An integer between 96 and 8 is required. Closest value inserted. "Could not complete your request bec…

    Once the update is installed, you will want to return your registry to its unedited state. Details available here: Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

    Here's a list of what's new in this release: Fixed issues in Adobe Photoshop CC


    In short, open your Creative Cloud desktop app, update Photoshop and let us know how it goes!

    Regards,
    Hannah

    2 replies

    Nicollet
    Adobe Employee
    NicolletCorrect answer
    Adobe Employee
    June 19, 2018

    Hi Karen,

    We are happy to announce the release of Photoshop CC 19.1.5.

    This update includes the fix for this issue, Photoshop CC 2018: An integer between 96 and 8 is required. Closest value inserted. "Could not complete your request bec…

    Once the update is installed, you will want to return your registry to its unedited state. Details available here: Error while accessing performance preferences - 'An integer between 96 and 8 is required.'

    Here's a list of what's new in this release: Fixed issues in Adobe Photoshop CC


    In short, open your Creative Cloud desktop app, update Photoshop and let us know how it goes!

    Regards,
    Hannah

    MichelBParis
    MichelBParis
    Legend
    June 19, 2018

    Karen,

    Are you using Elements or Photoshop?

    I assume Elements, since you are posting in the Elements forum. Which version?

    Nicollet
    Adobe Employee
    Nicollet
    Adobe Employee
    June 19, 2018

    The Elements error was ". . . an integer between 50 and 8." If there was an Elements error stating the need for an integer between 96 and 8, I wasn't aware of it. So I assumed Karen was asking about Photoshop and answered accordingly. I'm on the Photoshop Team.

    Here's the Elements doc for a similar RAM calculation issue. I'm not sure of the status of a fix on Elements:

    Error: An integer between 50 and 8 is required | Elements | Windows 10

    Regards,

    Hannah

    MichelBParis
    MichelBParis
    Legend
    June 18, 2018

    karenh79946998  wrote

    Hi

    After installing the latest window 10 update I kept getting 'out of RAM' messages. I've gone into preferences to change the RAM but as soon as I click on anything I get the message ' integer between 96 and 8 is required'

    I've seen that there is a workaround on the forums, but I am not a techy person at all and am loathe to start playing around with the registry.

    Is there anything else I can do? I use Photoshop on a daily basis and this is driving me mad!

    Unfortunately, the only other solution would be to roll back to the previous Windows 10 version. It seems that thousands of Photoshop and Elements users have applied the edit without any catastrophe. In the worst case, the edit is not correct and ineffective.

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