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Participant
September 6, 2017
Question

APE14 Recovery

  • September 6, 2017
  • 1 reply
  • 176 views

     To Whom it may concern,

I need help recovering my registered Elements 14 to my recent device. I can't find it in my Creative Cloud but when I called Customer Support they said that it is registered to me, and should have access to it. Coincidently I have APE15 as well and because I don't have my registration forms or the box it came with I can't access that 1, and it states that I need to register my Licence even though I did this months ago. 

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    1 reply

    Colin Holgate
    Inspiring
    September 6, 2017

    You can download Photoshop Elements 14 here:

    Download Photoshop Elements | 15, 14, 13, 12, 11, 10

    As mentioned on that page you would need your serial number, which should be in your products page here:

    Adobe ID