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markl80255302
Participating Frequently
March 2, 2023
Question

Apple Ventura 13.2.1 /Photoshop Elements compatibility

  • March 2, 2023
  • 2 replies
  • 750 views

Anyone else lose elements organizer photo downloader function "none detected" message when referring to plugged in card reader? I can't upload photos from my

memory camera card?

This happened with upgrade from Ventura 13.1 to newer version last week 13.2.1. Thanks Mark

 

This topic has been closed for replies.

2 replies

Jeff Arola
Community Expert
Community Expert
March 4, 2023

Looks like that's an issue adobe is aware of, at least on the Adobe Bridge side they are:

https://helpx.adobe.com/bridge/kb/bridge-and-macos-ventura.html

 

I tried a CF card from a Nikon D200 and sure enough the Photo Downloader in both

Adobe Photoshop Elements Organizer 2023 and Adobe Bridge 2023 doesn't detect the card.

 

You can just download your photos directly from the reader to a folder in Finder, then Import them into the Organizer.

markl80255302
Participating Frequently
March 4, 2023

Thanks for the update on Adobe plan to make Elements 2023 and Ventura 

12.3.1 compatable.

Not only doesn't the Organized downloader work in Organizer now, but my workflow is blocked becausethe Camera Raw Utility keeps getting kicked out

And I get the error message that there's a "hard disc" problem preventing me

from continuing many of the editing functions. I've spent many hours so far

in remote phone support where the agents search for solutions  on my iMac,

We fix it, then the next time I  start  working, the same problems return.

They agents all say my repair ticket has been escalated to top tier support, but

for now I'm left unable to edit my photos. FINGERS CROSSED.

Luckily, I have a 12 year old iMac loaded with Photoshop CS5, which

while it isn't quite as efficient as my newer platform allows me to upload photos from my camera to my external hard drives and edit them with many of the tools available in Elements 2023.

it's like diving around in an old Chevy....

 

 

Jeff Arola
Community Expert
Community Expert
March 2, 2023

What model camera and what kind of memory card?

 

Which version of photoshop elements?

 

Here on a M1 2022 Mac Studio running macOS Ventura 13.2.1 with Photoshop Elements 2023

it reads the SD card from my Nikon D7200.

 

markl80255302
Participating Frequently
March 2, 2023

Hi Jeff,

I use Elements 2023. Using OSVentura 13.1 I had zero problems on my iMac.

I shoot with Canon 7D with compact flash card.  Also the photo editor constantly

denies random editing functions due to "disc errors". Adobe has escalated my 

Problems with photodownloader. Hope,to,hear back soon.

Mark