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krzykanuck
krzykanuck
Participant
April 4, 2026
Frage

Auto Curate and Smart Tags fail continually, if Face Tagging is used.

  • April 4, 2026
  • 2 Antworten
  • 18 Ansichten

Elements Organizer 26.0.0.0
Core Version: 26.0 (20251112.EO.64802456)
Language Version: 26.0 (20251112.EO.64802456)

System:
Operating System Name: Windows 11
Operating System Version: 10.0.26200
System Architecture: AMD CPU Family:15 Model:1 Stepping:2 with MMX, SSE Integer, SSE FP, SSE2
Built-in Memory: 31.1GB
Free Memory: 20.3GB

 

I thought I had a really corrupted catalog, so I started a new one. The problem continues.

If using the “Face Tagging” feature. Auto Curate and Smart Tags fail continually. The Repair or Optimize of the Catalog does nothing. I have exempted all “Adobe” folders from Windows Security to now eval.

If I don’t use the Face Tagging, Auto Curate and Smart Tags works fine. 

 

If I install on a Windows 10 computer, all works fine.

Ready to pull my hair out.

 

 

 

 

    2 Antworten

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    April 5, 2026

    I believe this is a known bug that requires some specialized repair of the catalog/registry.  I suggest you contact Adobe Support to see if they can help you.  Please report back here what happens with Support.  If they are unable to help you, I may be able to escalate the issue to someone who can help.

      Phinny
      Phinny
      Legend
      April 5, 2026

      I pasted the following into Copilot and received an answer instantly:  It may help you.

      “In Win 11, auto Curate and Smart Tags fail continually, if Face Tagging is used.The Repair or Optimize of the Catalog does nothing. I have exempted all “Adobe” folders from Windows Security to now eval.  If I don’t use the Face Tagging, Auto Curate and Smart Tags works fine.  If I install on a Windows 10 computer, all works fine.”

      • Copilot may make mistakes.

       ** 

       

       

      krzykanuck
      krzykanuckAutor
      Participant
      April 5, 2026

      I’ve tried every suggestion from Copilot, Gemini, and ChatGPT, nothing has worked, but thanks

       

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