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Inspiring
April 5, 2023
Question

BACKING UP CANON RAW FILES ON PSE 2023

  • April 5, 2023
  • 4 replies
  • 647 views

After a lot of effort getting PSE 2023 installed on my second PC (thanks for all Community support - superb), I created a full backup (all images and tags etc) on PC1 and restored it to PC2 - all worked; however, for some reason the Canon RAW files did not backup.

Any ideas, please?  Have I missed a button to click when starting the full backup?  And is there a way to copy those RAW files from PC1 and transfer to PC2?

 

An aside, initially I couldn't install RAW Editor 14.4 on PC2.  Eventually discovered that all Adob Background Processes had to be closed, then I could install via the PSE 2023 Editor. 

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    4 replies

    Greg_S.
    Community Expert
    Community Expert
    April 13, 2023

    Why do you think the raw files were not backed up?  You need to make sure that you have installed the  Camera Raw editor on PC2.  Open the PSE Help menu and choose to Install Camera Raw.  It is a separate download from the main program.  This will cure your raw file problem if you are seeing the files in the Organizer grid with a generic icon instead of a photo thumbnail.

     

    Chuck Uebele
    Community Expert
    Community Expert
    April 13, 2023

    Moved to the Photoshop Elements forum, from the Photoshop forum.

    Semaphoric
    Community Expert
    Community Expert
    April 5, 2023

    What directory do you have the Raw files stored on the first computer?

    sweeplingAuthor
    Inspiring
    April 13, 2023

    My RAW images are stored in the same folder as the jpegs or in a sub-folder in the same master folder as the jpegs..

    kglad
    Community Expert
    Community Expert
    April 5, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

     

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

     

    <moved from using the community>