Skip to main content
Participant
June 26, 2021
Question

Backup not finishing. No .tly file being created.

  • June 26, 2021
  • 1 reply
  • 223 views

So I have seen multiple posts about backups not creating the .tly file and the comments have been that "your backup didn't complete", which really isn't helpful.  I dug and dug and finally found mention of an application error in my Windows Event Log.  Can anyone tell me what this error means and how I stop it so my backup can complete?  The attached file is a screen capture of the error log.  This is on an older Dell Inspirion running Windows 10 Home.

 

 

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

tboxxxxAuthor
Participant
June 26, 2021

Sorry, this is Elements 10.  I'm trying to create a backup to migrate my catalog to Elements 2021 on a new machine.