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Trond29407043lgqj
Participant
Jun 6, 2023 5:07 PM UTC
Question

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Can't send photos from Photo element. I use outlook mail. And up comes a box. And there it says. Incorrect password or email.
And I have been using photo element for 3 weeks.
And I have written the correct email and password.

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2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Jun 6, 2023 7:32 PM UTC

Have you configured the email client from Edit>Preferences>Email?

 

With Outlook, I believe the Outlook program opens up with a draft email containing the image.  You need to switch to the email client to send the email. 

You can also click and drag an image from the Organizer to your email and the file will be inserted.

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Jun 6, 2023 6:44 PM UTC

It may be your operating system asking for a password, not Adobe.

can you post a screenshot of the message?

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