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luigi pasca
Participant
February 14, 2022
Question

bought adobe photoshop elements 2022 but redem code keeps saying invalid

bought adobe photoshop elements 2022 but redem code keeps saying invalid i tried everything for about 2-3 hours i am  thinging about bringing back to store

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2 replies

VipinGupta
Adobe Employee
VipinGupta
Adobe Employee
February 15, 2022

Please open this link: https://redeem.licenses.adobe.com/getserial, Sign in with a valid Adobe ID and use the redemption code to get your serial key.

Use that serial key to activate Elements 2022.

 

Regards

Vipin

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Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
February 14, 2022

Where did you buy Elements from?  If it is a legitimate vendor, perhaps you are trying to enter the Redemption Code instead of the Serial Number.  They are not the same. 

 

Please look at this article which provides a link that will allow you to redeem your code and obtain a serial number.

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