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Peter30042448gpm2
Participant
May 24, 2023
Question

Broken Thumbnails in PSE Organizer 2022 - MAC

  • May 24, 2023
  • 3 replies
  • 295 views

Is there anyone, who find a solution for this problem? - On Windows there is a workaround - but for MAC / OS Catalina is nothing to find ...

Here is the workaround for windows:

https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

I´m searching a solution for MAC and hope, anyone has an idea.

This topic has been closed for replies.

3 replies

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
May 25, 2023

I'm looking in to it.

 

Stay tuned.

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 25, 2023

OK.  We will have to see if @Jeff Arola has a solution for Mac users. 
If not, there is a potential workaround. In the Editor, resize the large file and save it with a new name. In the Save As options, save the new file in the Organizer as a Version set. The thumbnail of the new (reduced size) file will appear in the grid and the original will be available in the stack beneath it. 

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    May 24, 2023

    As you have seen in the response to your other post, I don't believe there is any solution to a maximum size of file for Macs.  Which leads me to question whether your broken thumbnails are in fact caused by a size issue.  I am going to ping @Jeff Arola, a Community Expert who also has expertise in Macs to see whether he can shed any light on this issue.  In the meantime, can you post a screenshot of the broken thumbnails.  And also tell us the pixel dimensions of the files at issue.

    P
    Peter30042448gpm2Author
    Participant
    May 25, 2023

    Hello, Greg,

    sorry - i did not tell the whole story. Thumbnails will shown normally - only when i use the Panorama-Merging, the "new" Thumbnail for the panorama is grey. 

    The first gray thumb is 13,3 MB - 16.917x6029

    The second and third thumb is 13,3 MB, 17.715x5.853

    There are many morge gray thumbs - up to 45 MB.

    I can open them all with the editor - 

    The regulary thumbs have uo to 9.6 MB and 6.000x4.000

    Thank you so much for your support!

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