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Participant
October 12, 2021
Question

CAHeadless Debug Event with PSE 2019

  • October 12, 2021
  • 1 reply
  • 319 views

I'm running PSE 2019 on Windows 10 Pro.

A few minutes after I start my PC, and at random times, I get this pop-up:

CAHeadless Debug Event

CAHeadless has encountered an error.

[E:\Adobe\pre\main\ContentAnalysis\ContentAnalysisData\src\DataManager.cp

It's refers to a file on drive E: yet my PC has no current volume mapped to drive letter E:

Adobe chat support helped me re-install PSE 2019 twice with 2 different agents, and the error eventually comes back, but finally tells me my product is now unsupported, to come to community for possible answers.

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1 reply

Glenn 8675309
Legend
October 13, 2021

This issue has been around for over 10 years.  This should help.  After you uncheck the stuff indicated restart organizer. 

This screenshot is from pse 2022 organizer.