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Sundog 5050
Known Participant
Oct 29, 2023 6:50 PM UTC
Question

Camera Raw 16 Installation Problem

Camera Raw  not found after updating Mac OS to Sonoma.  Have reinstalled Camera Raw 16 multiple times after closing PSE Organizer and Editor.  Each time when I try to edit a raw file I am asked to download and install.  I am in a non productive loop.

    13 replies

    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Oct 30, 2023 5:59 PM UTC

    Go here and use the camera raw 16.0 installer then try these steps:

    https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-in-installer.html

     

    Try the below steps to install camera raw 16 for use with photoshop elements:

     

    • Navigate to the following folder:

      • On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

    • Copy the Camera Raw plug-in from the CC > File Formats folder that is mentioned in the above step.

    • Navigate to the following folder: 

      • On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats

    • Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied.

     

     

     

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    RopyRot
    Participating Frequently
    Jun 14, 2024 11:17 AM UTC

    I have PSE 2023 on my Macbook.

    I've been trying for some time to upgrade  Camera Raw from 14.4 to 16.3 with little success as I now have a Canon EOS 90D which uses .CR3 files.

    Eventually I found 14.4 in a very weird place and replaced the old 14.4 Camera Raw.plugin with the 16.3 Camera Raw.plugin.

    It now seems to work OK

    .

    When it's installed 16.3 goes to  /Library/Application Support/Adobe/Plug-ins/CC/File Formats, but I had no Elements<Version Number> path to paste it to.

    This second path is in fact:

     

    Applications/ ± Adobe Photoshop Elements 2023.app ± /Contents/MacOS/ ± Adobe Photoshop Elements 2023 Editor.app ± /Contents/Required/Plug-Ins/FileFormats/Camera Raw.plugin

    **When you come to the two apps (marked here with ± for clarity) you Right Click the app then click “Show package contents” then carry on.

     

    I assume this unusual path is because I down loaded it from Apple App store.

    I'd be interested to find out if Non Apple versions are the same.

     

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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Jun 14, 2024 1:47 PM UTC

     

    RopyRot,

     

    The non Apple Store versions have the Camera Raw plugin in

    Macintosh HD/Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats

     

    Thank you for providing the info for the Apple App Store version.

    That will certainly help someone in the future.

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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Oct 30, 2023 2:15 PM UTC

    If in the pse 2023 Editor you go to Adobe Photoshop Elements 2023 Editor>About Plugins is there a Camera Raw listed?

     

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    Sundog 5050Author
    Known Participant
    Oct 30, 2023 2:35 PM UTC
    Yes version14.4.0.1121
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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Oct 30, 2023 1:50 PM UTC

    Photoshop elements 2023 has been tested by Adobe on macOS Sonoma 14 and i have it here running on Sonoma

    and it seems to work fine.

    https://helpx.adobe.com/download-install/kb/macos-sonoma-compatibility-common-issues.html

     

    In pse 2023 have you tried going to Help>Install Camera Raw?

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    Sundog 5050Author
    Known Participant
    Oct 30, 2023 2:47 PM UTC
    I don't have a problem with PSE 2023 working on Sonoma except it doesn't
    recognize the camera raw v 14.4.0.1121 I have installed. I have installed
    camera raw 16 but it doesn't show up as being installed. Version
    14.4.0.1121 is the only one shown. Since I only use raw I had to use Apple
    Photos. Not a happy camper.

    Did you install PSE 2024 and then Camera Raw 16. Or was it part of PSE
    2024 (which I think is the logical way to distribute it)?
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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Oct 30, 2023 3:11 AM UTC

    Wha camera are the raw files from?

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    Sundog 5050Author
    Known Participant
    Oct 30, 2023 9:42 AM UTC
    Canon 5D mk4.
    I have been using camera raw with PSE23 successfully all year. It stopped
    working(or wasn’t identified as being present) after I updated my Mac OS. I
    wonder if Adobe has tested it with Sonoma running. I am reluctant to spend
    $ on PSE 24 if they haven’t.
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    Glenn 8675309
    Glenn 8675309
    Legend
    Oct 30, 2023 12:03 PM UTC

    Give the trial version a walk around the block- see if it works for ya:

    https://www.facebook.com/groups/309703032520352/

    Your camera is an older model and only requires ACR 9.7- really no reason to manually install ACR 16.0.

    You could just open up any image with raw in the trail and then you will be prompted about downloading ACR.

    CAME ACROSS THIS IN REGARDS TO YOUR CAMERA:

    https://helpx.adobe.com/x-productkb/multi/editing-canon-dual-pixel-raw-cr2.html


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    Jeff Arola
    Community Expert
    Jeff ArolaCommunity Expert
    Community Expert
    Oct 29, 2023 9:16 PM UTC

    What version of photoshop elements do you have?

     

    Try the below steps to install camera raw 16 for use with photoshop elements:

     

    • Navigate to the following folder:

      • On macOS: /Library/Application Support/Adobe/Plug-ins/CC/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

    • Copy the Camera Raw plug-in from the CC > File Formats folder that is mentioned in the above step.

    • Navigate to the following folder: 

      • On macOS: /Library/Application Support/Adobe/Plug-ins/Elements<Version Number>/File Formats
      • On Windows: C:\Program Files\Common Files\Adobe\Plug-Ins\Elements<Version Number>\File Formats

    • Replace the existing Camera Raw plugin in Elements<Version Number> folder with the plug-in that you copied.

     

     

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      Sundog 5050Author
      Known Participant
      Oct 29, 2023 9:35 PM UTC
      Elements Organizer 21.0.0.0
      Core Version: 21.0 (20230329.Git.master.77124fa)
      Language Version: 21.0 (20230329.Git.master.77124fa)

      Current Catalog:
      Catalog Name: My Catalog-PRE16.0 3 1
      Catalog Location: /Users/jamesslinville/Library/Application
      Support/Adobe/Elements Organizer/Catalogs/My Catalog-PRE16.0 3 1/
      Catalog Size: 19.50MB
      Catalog Cache Size: 504.80MB

      System:
      Operating System Name: macOS
      Operating System Version: 14.0
      System Architecture: Intel CPU Family:6 Model:158 Stepping:13 with MMX, SSE
      Integer, SSE FP, SSE2
      Built-in Memory: 32.00GB
      Free Memory: 2.00GB
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