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Inspiring
October 22, 2020
Answered

Camera raw converter

  • October 22, 2020
  • 1 reply
  • 451 views

Just tried to download first day's shooting with Olympus om d em Mark ii but my Elements 12 won't open my raw files.     I need to update my raw converter but can't find out how.    Tried going Help/Updates but none listed.     Is Elements 12 no longer supported?    Anybody have any ideas how to overcome this without having to buy new Elements please?

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Correct answer Jeff Arola

Unfortunately pse 12 is no longer supported and can only use up to camera raw 8.5 and your camera requires at least camera raw 9.xx

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

 

An adobe solution is to use the free Adobe DNG Converter and convert your Olympus om d em Mark ii files to dng copies, which pse 12 should then open.

 

windows

https://supportdownloads.adobe.com/detail.jsp?ftpID=7021

 

mac

https://supportdownloads.adobe.com/detail.jsp?ftpID=7019

1 reply

Jeff Arola
Community Expert
Jeff ArolaCommunity ExpertCorrect answer
Community Expert
October 22, 2020

Unfortunately pse 12 is no longer supported and can only use up to camera raw 8.5 and your camera requires at least camera raw 9.xx

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

https://helpx.adobe.com/camera-raw/kb/camera-raw-compatible-applications.html

 

An adobe solution is to use the free Adobe DNG Converter and convert your Olympus om d em Mark ii files to dng copies, which pse 12 should then open.

 

windows

https://supportdownloads.adobe.com/detail.jsp?ftpID=7021

 

mac

https://supportdownloads.adobe.com/detail.jsp?ftpID=7019

AnnsbeadsAuthor
Inspiring
October 23, 2020

Thank you Jeff, it's what I expected.    I'll look at the dng converter, otherwise I'll have to buy Elements 20 or 21.