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Participating Frequently
January 6, 2025
Question

Camera Raw in Elements shows that GPU hardware is not sufficient

  • January 6, 2025
  • 4 replies
  • 571 views

I purchased Elements 2024 in September 2024, installed Camera Raw to from Elements when trying to develop Samsung S23 DNG files. All worked flawlessly. Then update for Elements 2024 was offered which I did followed by update of Camera Raw from within Elements. Now when opening same DNG files as last year I get the message that Camera Raw needs GPU for processing. When I look into options of Elements I see listed: Geforce 210/PCIe/SSE2 and ticked box to use this hardware to improve performance.

How can I downgrade to former version of Elements 2024 and the version of Camera Raw of September 2024 for Elements where everything worked flawlessly for same DNG files? Or ist there a workaround?

4 replies

Participant
February 4, 2025

I do not know if this will solve your issue. I think the latest update broke the Plug-ins folder information. I use Elements 2024 and Camera Raw 16. I searche for "Camera raw" in file explorer and found the following

C:\Program Files\Common Files\Adobe\Plug-Ins\CC\File Formats

I then went into Edit - Preferences - Plug-Ins. Checked the Additional Plug-ins folder and chose the above folder.

 

This ended up fixing my issue.

kbeschiAuthor
Participating Frequently
January 7, 2025

I tried unticking the use of GPU, no effect. In October 2024 all worked fine. I could develop DNG files of Samsung S23 without any problems. I did not change the graphic card. All was working fine. My computer runs on Windows 11 Pro 24H2, Direct X12 should not be an issue unless it must be installed somehow separately.

I cannot understand that Elements 2024 plus Camera Raw worked last year, but after update not any longer. I would like to switch to older versions. But as Camera Raw is installed by Elements 2024 always the newest version is installed. Manually installing older versions into Windows 11 does not change anything.

The graphic card should have 4096 MB of memory. This ist the information given:

Betriebssystem: Windows 10 Pro, 64-bit
DirectX-Version: 11.0
GPU-Prozessor: GeForce 210
Treiberversion: 342.01
Direct3D-API-Version: 10.1
CUDA-Kerne: 16
Kerntakt: 589 MHz
Shadertakt: 1402 MHz
Speicher-Datenrate: 404 MHz
Speicherschnittstelle: 64-Bit
Gesamter verfügbarer Grafikspeicher: 4095 MB
Dedizierter Videospeicher: 1024 MB DDR2

 

What I do not understand ist the display of Windows 10 and Direct X11. My computer runs with Windows 11 Pro installed from scratch. No version of Windows 10 ever resided on this computer. Computer is 12th Generation Intel I7, graphic card was installed at purchase from vendor.

Glenn 8675309
Legend
January 7, 2025
The minimum graphics card (GPU) requirement for Adobe Photoshop Elements 2024 is a GPU with DirectX 12 support and 1.5 GB of GPU memory:  (your card does not support that- that's one strike)
 
  • MinimumGPU with DirectX 12 (feature level 12_0 or later) and 1.5 GB of GPU memory (your card only has 512MB of ram- that's strike 2)
  • RecommendedGPU with DirectX 12 support (feature level 12_0 or later) and 4 GB of GPU memory for 4k displays and greater
You can consider using GPUs with an Average Ops/Sec of 2000 or higher on PassMark's GPU Computer Benchmark Chart. If you're using an older graphics card or driver, GPU functionality in Photoshop may be limited or not supported. 
 
 
Other system requirements for Photoshop Elements 2024 include: 
 
  • Intel 6th Generation or newer processor or Apple silicon M1 or newer processor
  • 8 GB of RAM
  • 10 GB of available hard-disk space to install the application
  • 1280x800 display resolution (at 100% scale factor)
  • Microsoft DirectX 12 compatible display driver
  • Internet connection for product activation and download of features and online content



    It's time you should get a new video card.
     A SUGGESTION: GTX 1070 is a good basic card to go with:  Around $160.
Glenn 8675309
Legend
January 7, 2025

This is a scene from ms flight siim 2020- using my gtx 3060--$300.

You can buy a GTX card, with 2GB of ram for $35 on amazon-- it is a very old card though.

Greg_S.
Community Expert
Community Expert
January 6, 2025

Try unticking the Use Graphics Processor box.