Camera RAW locking machine. Task Mgr has to be used to continue using the machine.

Question

I am running Elements 2024 Windows 11 successfully (mostly!). The machine is powerful enough to run Topaz Phot0 A1 pretty quiciky. When I try to use Open in Camera Raw within Elements, the machine locks up. If I revert to Elements 9 and open files using Open As Camera RAW, I can access the useful RAW editor. I did not have any problems using the RAW editor in Elements 2023. I wish I hadn´t upgraded to 2024.

Help About Plugins tells me that I have loaded RAW 16.0.0.1677.

Any advice ?

Dhananjayy · Answer

Hi johnefb,

This is Dhananjay from Adobe Technical Support.

It seems you are experiencing issues with Adobe Photoshop Elements 2024 on Windows 11 when trying to use the Open in Camera Raw option.

Please try the following steps :

Update the graphics driver to the latest version, as outdated drivers can cause freezing.
Ensure Windows 11 is fully updated and try running Elements 2024 in Windows 10 compatibility mode.

Regards
Dhananjay Sati

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