Raw files from which camera? Make and model.
Supported cameras are shown here
Cameras supported by Camera Raw
The answer is probably that your version of Elements is too old to reognize your Raw files and there are no updates for PSE 12 to recognize your Raw files.
Your options will be to upgrade to PSE 15 or use the DNG converter.
bronl2308 wrote I downloaded a dng converter but it will not convert the files |
The DNG converter does not convert files. It converts folders full of Raw files. Point it to the correct folder and the converter does the rest.
See Camera Raw: How to use Adobe DNG Converter - YouTube