Skip to main content
Inspiring
May 18, 2024 6:41 PM UTC
Answered

Camera Raw Plugin Trouble

I have downloaded and installed the raw plugin for adobe 2024 but am unable to open .raf raw files.  Adobe's request for me to download the plugin keeps repeating, on a loop it seems.  This is something new. I am on a Mac with the latest software and the M1 chip.  Anyone have any idea why this is happening?  I have restarted PSE but that didn't clear the issue.  Thanks.

sanhodo417406323Correct answer
Inspiring
May 20, 2024 10:45 PM UTC

Hi All,

Spent almost an hour today with an Adobe tech.  The workaround is that I will be able to use the Raw feature of my camera if I convert the .raf file into Adobe's DNG file.  "The issue is peculiar," said the tech.  Indeed it is.

31 replies

Greg_S.
Community Expert
Community Expert
May 18, 2024 8:23 PM UTC

I cannot find a Fujifilm X 10 listed in Adobe's webpage for ACR supported cameras.  However, unless it is a brand new model camera, I'm assuming that it is one of the listed  models and that the updated ACR for Elements 2024 does support it.

 

Since I still haven't seen the second message that you are receiving, the only suggestion I have is to install the latest ACR plug-in manually.    See this post for instructions.  You have to follow the instructions precisely.

Translate
Inspiring
May 18, 2024 8:42 PM UTC

Hello, Greg

 

I have been using the X10 with Elements since about 2011.  the X20 (the next version of the X10) apparently has folded in the X10 features.  I will try the manual installation as you suggest.  Thanks for your help with this annoyance.

Translate
Greg_S.
Community Expert
Community Expert
May 18, 2024 7:20 PM UTC

@sanhodo417406323, replying by email will not provide us with any attached images.  You have to post on the forum.  The link in your last reply only takes me to a general Proton website page.

Translate
Inspiring
May 18, 2024 7:46 PM UTC

I am using the latest Mac software. The camera I am using is a Fujifilm X 10.

Translate
Glenn 8675309
Legend
May 19, 2024 11:51 AM UTC

None of the posts you have made is a "correct answer"- marking a comment a "correct" when it clearly is not does not serve any purpose.

Translate
Greg_S.
Community Expert
Community Expert
May 18, 2024 7:12 PM UTC

Only one screenshot is displayed.

What OS are you using.

And we need the exact camera model used to shoot the files.

Translate
Inspiring
May 18, 2024 7:15 PM UTC
Sent from [Proton Mail](https://proton.me/mail/home) for iOS
Translate
Greg_S.
Community Expert
Community Expert
May 18, 2024 6:55 PM UTC

Can you provide a screenshot of any messages you are receiving. 

What model camera raw files are not opening?

And just to be clear, you have used the Help>Install Camera Raw . . . option in Photoshop Elements 2024 (from either the Organizer or Editor)?

Translate
Inspiring
May 18, 2024 7:09 PM UTC

I am trying to open fujifilm raw files, .raf  I have used the help-install option as you mentioned and have done it 3 or 4 times.

Here are the screenshots , you'll probably have to scroll down, there are two of them:

 

  

Translate