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Inspiring
May 18, 2024
Answered

Camera Raw Plugin Trouble

  • May 18, 2024
  • 14 replies
  • 3548 views

I have downloaded and installed the raw plugin for adobe 2024 but am unable to open .raf raw files.  Adobe's request for me to download the plugin keeps repeating, on a loop it seems.  This is something new. I am on a Mac with the latest software and the M1 chip.  Anyone have any idea why this is happening?  I have restarted PSE but that didn't clear the issue.  Thanks.

Correct answer sanhodo417406323

Hi All,

Spent almost an hour today with an Adobe tech.  The workaround is that I will be able to use the Raw feature of my camera if I convert the .raf file into Adobe's DNG file.  "The issue is peculiar," said the tech.  Indeed it is.

14 replies

Greg_S.
Community Expert
Community Expert
May 18, 2024

I cannot find a Fujifilm X 10 listed in Adobe's webpage for ACR supported cameras.  However, unless it is a brand new model camera, I'm assuming that it is one of the listed  models and that the updated ACR for Elements 2024 does support it.

 

Since I still haven't seen the second message that you are receiving, the only suggestion I have is to install the latest ACR plug-in manually.    See this post for instructions.  You have to follow the instructions precisely.

Inspiring
May 18, 2024

Hello, Greg

 

I have been using the X10 with Elements since about 2011.  the X20 (the next version of the X10) apparently has folded in the X10 features.  I will try the manual installation as you suggest.  Thanks for your help with this annoyance.

Greg_S.
Community Expert
Community Expert
May 18, 2024

@sanhodo417406323, replying by email will not provide us with any attached images.  You have to post on the forum.  The link in your last reply only takes me to a general Proton website page.

Inspiring
May 18, 2024

I am using the latest Mac software. The camera I am using is a Fujifilm X 10.

Glenn 8675309
Legend
May 19, 2024

None of the posts you have made is a "correct answer"- marking a comment a "correct" when it clearly is not does not serve any purpose.

Greg_S.
Community Expert
Community Expert
May 18, 2024

Only one screenshot is displayed.

What OS are you using.

And we need the exact camera model used to shoot the files.

Inspiring
May 18, 2024
Sent from [Proton Mail](https://proton.me/mail/home) for iOS
Greg_S.
Community Expert
Community Expert
May 18, 2024

Can you provide a screenshot of any messages you are receiving. 

What model camera raw files are not opening?

And just to be clear, you have used the Help>Install Camera Raw . . . option in Photoshop Elements 2024 (from either the Organizer or Editor)?

Inspiring
May 18, 2024

I am trying to open fujifilm raw files, .raf  I have used the help-install option as you mentioned and have done it 3 or 4 times.

Here are the screenshots , you'll probably have to scroll down, there are two of them: