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Jacob304230569t37
Participant
Jun 10, 2023 11:23 PM UTC
Question

Can I get the new full version discounted because of my old version

I have Photoshop Elements 13, which will no longer run on my OS (I have Ventura 13.2.1 on my MacBook). The serial number won't work when I plug it in for Elements 2023. The full price for 2023 is $99.99. Can't I get a discount since I own an older version?

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    1 reply

    Glenn 8675309
    Glenn 8675309
    Legend
    Jun 10, 2023 11:29 PM UTC

    Generally, yes.  During the checkout process you will be given a chance to check a box that says "I own a previous version"-- BAM!  $20 off.    Should be no issues if you had that old version registered in your Adobe account.

    I would do it reight now to double check but I have lots of things set up for a "1 click purchase" so I'm scurd to do that. 


    Your serial # only works for whatever version you bought. 

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