Participating Frequently

Answered

Can no longer move image to where I want it on paper before printing....help?

Forum|Forum|4 years ago
March 23, 2021
7 replies
2583 views

When in Photo Editor and trying to print an image I am no longer able to move the image in the blue framed box to where I want it to print out on the paper. I have been printing 12 x 12 images onto 13 x 19 paper and before printing I have always been able to grab the box and place it at the top of the 13 x 19 paper and for some reason it will no longer let me grab that box with the image and move it up. I don't want to print in the center of the page. Never had this problem before so have no idea what I did or how to fix it. Have changed nothing in the way I am printing and have been for months. Any ideas?

This topic has been closed for replies.

Correct answer hatstead

Anne,

1.Open your picture file

2. Go to File>New>Blank file and in the dialog you can stipulate the paper size & the resolution. This will be your canvas.

3. Drag the picture to the canvas. It will come in on a separate layer

4. Activate the move tool and position the picture to suit.

A

aaron_vijayan17113048

Community Manager

Hi @defaultl5z46etbu3zg , @Glenn 8675309 , @Mebcomm , @Greg_S. @Jeff Arola ,

I hope you're all doing well. Thank you all for bringing this issue to light. This issue has now been fixed in the latest update to Adobe Photoshop Elements. Please update to the latest version (2021.3), and this issue should not be there anymore. Please let me know if you face issues with updating or any other issues with the print.

Regards,

Aaron Vijayan

M

Mebcomm

Participant

Yes, it now works as it should. Thank you!!!

mb

Glenn 8675309

Legend

Just put the image on a page sized canvas, add other images as needed.

Greg_S.

Community Expert

And @defaultl5z46etbu3zg, can you confirm what OS you are using.

D

defaultl5z46etbu3zgAuthor

Participating Frequently

Greg, I am using Windows 10.

Greg_S.

Community Expert

Thanks for confirming, Jeff. I'll report this to Adobe.

Jeff Arola

Community Expert

Yes i can confirm the issue here using photoshop elements 2021.2 Editor on macOS Mojave 10.14.6

One can move the image inside the Blue Box but not the Blue Box and image at the same

time, which your supposed to be able to do and does work in photoshop elements 2020 and prior versions.

D

defaultl5z46etbu3zgAuthor

Participating Frequently

Thank you so much Jeff....this is exactly what my problem is as well. Not happy about the problem but so happy it's not just me.

Greg_S.

Community Expert

Have you updated to Elements 2021.2? There were some printing issues in 2021 before the update. Otherwise, if it was working before and not now, I would recommend resetting the preferences.

D

defaultl5z46etbu3zgAuthor

Participating Frequently

Thanks so much for the replies. I do have the lastest update 2021.2 and have also reset the preferences and it still doesn't work. I am thinking I might uninstall and reinstall the program and see if that helps. So strange that it worked just fine for the last 6 months of printing many times each week but for the last several weeks I just was unble to move the image box on my document like I always could before. Thanks again for trying to help.

Glenn 8675309

Legend

You don't move "the image box" in the print preview. The size and location of the "box" is dependent up whatever you are telling your printer to do.

Greg_S.

Community Expert

What version of Elements are you using?

Without knowing more information, all I can suggest is to try resetting the preferences file. Go to Edit>Preferences>General tab and click the Reset Preferences on next launch button.

D

defaultl5z46etbu3zgAuthor

Participating Frequently

PE 2021

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded