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BuckyB
Participant
May 1, 2025
Question

Can no longer open raw images in Elements 2024

  • May 1, 2025
  • 1 reply
  • 158 views

I used to open raw images in Elements 2024, but now get a message that it requires GPU acceleration. I have been able to open raw files in the past and don't understand why I am unable to now. I have an NVIDIA GeForce RTX 3060 card. I can still open raw files in Elements 2021! I am not a techie so don't understand all the directions on the Adobe website. I certainly don't want to upgrade further in case the problem continues plus I don't want a subscription.

 

Any help will be appreciated.

1 reply

Jeff Arola
Community Expert
Community Expert
May 2, 2025

Try

6. Check and delete the TempDisableGPU3 or TempDisableGPU2 files

https://helpx.adobe.com/camera-raw/kb/acr-gpu-faq.html#photo-editing