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L
ligennroc
Inspiring
August 25, 2022
Answered

Can't access Organizer 2018

  • August 25, 2022
  • 1 reply
  • 733 views

I have been using Organizer for many years.

Last night I got as far as the Initialization screen when the next screen displayed "Please wait while catalog is being loaded".

After a brief period, the program closed down and I was back on my desktop.

I have spent hours trying to solve this. Any suggestions? 

This topic has been closed for replies.
Correct answer ligennroc

There seems to be  no limk between Organizer and the catalog. 


Hi Michelb,

Success again!!

I got into atalog Manager by using SHIFT+Organizer, I changed the Catalog to "Catalogs Accessible by the Current User"

I selected  General  ( the only catalog listed) 

Selected "Repair"    the Catalog name changed to General (Current )

I opened that catalog and " Hey presto" it opened with all my previous images intact.

Now it open directly from the Elements 2018 dialog box.

Thank you for putting me on the right path. 

1 reply

MichelBParis
MichelBParis
Legend
August 25, 2022

Hi @ligennroc 

As a troubleshooting step, I suggest that you start the organizer while keeping the shift key pressed. You should get a dialog asking you which option you may choose, including starting with a new empty catalog or with repairing the catalog before the start. That's to know if the program is fine but the catalog is corrupt.

L
ligennrocAuthor
Inspiring
August 25, 2022

Hi Michel,

I opened the Organizer with the shift bkeyn depressed and found the dialog box and selected Repair.

It checked the catalog and found no errors.

I selected the General file and selected open..

I got exactly the same result as previously, the meassagecatalog beiibg loaded and then the nprogram closed and I found myself back in desktopThere are other options choosing catalogs   acceessable to current user , accessable to allusers,  etc,

I tried creating a new catalog hoping to move material between the lost one and the new. 

I got a clean sheet with all Keywords and Tags removed but I can't find my original,   

window godid

 

L
ligennrocAuthor
Inspiring
August 25, 2022

There seems to be  no limk between Organizer and the catalog. 

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