Can't attach photo to email

Forum|Forum|4 years ago
April 11, 2021
1 reply
1158 views

I'm using Elements Organizer 2020 on a Mac with Outlook email. I have updated the preferences to use Outlook as the email client. When I try to share a photo, an email goes into my Drafts folder with the following:

"Here are the files that I want to share with you.

I sent these using Adobe Photoshop Elements. Find out more: http://www.adobe.com/products/psprelements/"

However, the photo is not attached. I'm just getting this set up so hope there is some setting I need to update. Anyone have an idea?

Thanks!

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Glenn 8675309

Legend

Select the files first, as depicted, then do the share / email. This is from PSE 2021.

N

Nordhavn72Author

Participant

Selecting the file is not the problem. I select the files and set the size of the attachment. Organizer then creates an email that goes into my Outlook Drafts folder. However, there is no photo attached to that email. Organizer clearly communicates with Outlook as an email ends up in my draft folder, but it is not attaching the photo. Screenshots attached:

Outlook selected as email profile

Photo selected with size set to very small

"Preparing files"

Email in draft folder with no attachment

C

Candi23439791c1im

Participant

I am having the exact same problem. At first I thought it was my email, but I was able to send myself an attachment that was not edited in Photoshop. Was on the phone with my email account rep. and they showed me it had to do with Photoshop.

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