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boblerm
boblerm
Participant
December 18, 2018
Answered

Can't backup Organizer Elements 2019

  • December 18, 2018
  • 1 reply
  • 1034 views

When I try to backup Organizer, I get an error message "Error encountered while writing file(s)" followed by the backup location path.

    This topic has been closed for replies.
    Correct answer 99jon

    It's best to use a different drive.

    1 reply

    99jon
    99jon
    Legend
    December 18, 2018

    Where are you trying to save it? E.g. an external drive?

    Ensure the folder has the correct permissions – read & write permissions for your computer user account. If you are the sole admin for your computer you could give everyone read & write access.

    boblerm
    boblermAuthor
    Participant
    December 18, 2018

    I am trying to save it to a folder on my hard drive, a folder that I created in my Adobe/Elements 2019 Organizer folder. 

    99jon
    99jonCorrect answer
    Legend
    December 18, 2018

    It's best to use a different drive.

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