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Participant
Apr 16, 2024 2:53 PM UTC
Question

Can't connect to editor

In Photoshop Elements 13, when I try to open editor message keeps asking me to sign in.  After I sign in message keeps repeating.

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3 replies

Greg_S.
Community Expert
Community Expert
Apr 16, 2024 7:55 PM UTC

Can you give us a screenshot of the message you are receiving.  I am going to ping @Jeffrey_A_Wright, an Adobe representative who may be able to help you. 
@Jeffrey_A_Wright, a similar problem has been posted by an Elements 12 user.

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Participant
Apr 17, 2024 9:42 AM UTC
Sorry , can't do a screenshot, but it is the Adobe Photoshop Elements 13.
Sign In Required. Sigi
ning in with an Adobe ID is req
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Participant
Apr 17, 2024 9:55 AM UTC
Sorry, early broken message was sent by mistake
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