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Participant
June 19, 2024
Question

Can't download Elements 2024.

  • June 19, 2024
  • 2 replies
  • 151 views

Every time I try to download Elements 2024 onto my PC the download fails and I keep getting a 183 code.

I am in the UK but the download installer keeps giving me North American English in the drop down list with no option for UK english.

It seems to think I am not in the UK.

I get a dialogue box which asks me if I want to move to the UK site despite everything I can find stating my address is in the UK. Moving to the UK site makes no difference.

I have tried to download several times but to no avail.

What do I do now?

Many thanks in advance.

EnnGee

This topic has been closed for replies.

2 replies

Greg_S.
Community Expert
Community Expert
June 19, 2024

If Bob's suggestion doesn't work, see this post by an Adobe employee.

Peru Bob
Community Expert
Community Expert
June 19, 2024

Temporarily turn off your antivirus.