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Can't find Mac Online code to redeem my online purchase of PE?

Forum|Forum|5 years ago
March 8, 2021
1 reply
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I purchased the Photoshop Elements 2021 software on Amazon to download to my Mac. I have tried for days now and can't seem to get it downloaded. When I signed into Adobe and started the process to redeem...it asked for a Code that was 6 spaces - and my order does not give me a 6# code. Only a long serial number?

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Correct answer Peru Bob

Each of the six spaces when prompted for a serial number will allow four digits to be entered.

Please see here:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

and here:

https://helpx.adobe.com/download-install/kb/find-serial-number.html

Community Expert

Correct answer

Community Expert

Each of the six spaces when prompted for a serial number will allow four digits to be entered.

Please see here:

https://helpx.adobe.com/download-install/kb/redemption-code-help.html

and here:

https://helpx.adobe.com/download-install/kb/find-serial-number.html

MHartzAuthor

Participant

Thank you! That was it!