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Marley67
Marley67
Participant
February 23, 2017
Question

Can't install Photoshop elements 14.

  • February 23, 2017
  • 2 replies
  • 167 views

Hi there,

I've been trying for hours and it's driving me crazy, firstly I had problems where the download would not initialize, so I got the clean up tool and removed all previous versions of photoshop on my computer. Now it initializes but get's stuck at 68% installation at microsoft visual c++ 2005 redistributable package. I've deleted the version of this I already had on my computer, but i do have a 2012 and 2013 version still on my computer...any suggestions?

    This topic has been closed for replies.

    2 replies

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    February 24, 2017

    Hi,

    See the resolution to your problem at following help link:

    Photoshop Elements and Premiere Elements do not launch | Windows 10

    Thanks,

    Arshla

    S
    Steve Grisetti
    Legend
    February 23, 2017

    You've posted to the Premiere Elements forum, so I'll move your post to the correct forum.

    Meantime, what operating system do you have? What processor do you have and with how much free, clean space on your drive?

    Have you tried installing the current version of the program? (Even if it's just the free trial.)

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