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Participant
Dec 30, 2024 10:10 PM UTC
Answered

Can't open Elements

On 18th August 2022, I bought Photoshop Elements for £86.56. My order number is AE01189201632CGB. I have used it many times but I cannot now open the app and it asks me for a serial number which I don't have.  

Peru Bob
Peru BobCorrect answer
Community Expert
Dec 31, 2024 1:18 AM UTC

If you registered it, go to your Adobe account to find your serial number:

https://account.adobe.com/products

 

 

2 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
Dec 31, 2024 1:18 AM UTC

If you registered it, go to your Adobe account to find your serial number:

https://account.adobe.com/products

 

 

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Peru Bob
Community Expert
Community Expert
Dec 31, 2024 1:14 AM UTC

Moved from the Photoshop forum to the Photoshop Elements forum.

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