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Participant
April 11, 2017
Question

Can't open organizer

  • April 11, 2017
  • 5 replies
  • 357 views

When I open PE15 and select the organizer it won't open it and freezes but if I select editor that will open. I'm wondering if this may be due to too many photos in the library? I did move a lot to my external Hard drive and retried again to open and it still won't.  Help

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    5 replies

    MichelBParis
    Legend
    April 11, 2017

    sarahq16329251  wrote

    When I open PE15 and select the organizer it won't open it and freezes but if I select editor that will open. I'm wondering if this may be due to too many photos in the library? I did move a lot to my external Hard drive and retried again to open and it still won't.  Help

    Too many pictures can't be the reason.

    Try to lauch the organizer while keeping the shift key pressed. In the menu, choose 'repair' and wait for the process to finish. If the organizer does not lauch, try again with the option to open a new empty catalog.

    How did you move the files to the external drive? from the folders panel in the organizer, or outside of the organizer, from the explorer or Finder? Which OS (Win or Mac)  and version?

    Participant
    April 11, 2017

    I moved files from outside of organizer by opening the folders from the "pictures" folder from OS I suppose. I have windows 10 I believe. I'll try your suggestion

    Participant
    April 11, 2017

    Correction: PS14