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sammygz
Participant
Feb 1, 2023 8:22 PM UTC
Question

Can't open photo - edited in Elements (2021)

I created a panorama in Elements Editor (2021). I saved it in JPEG format. Elements Organizer can't open the new panorama photo. The Organizer shows the photo as a broken gray square. It was created in Elements. How could this be? Every other program I tried opens the photo fine.

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2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Feb 2, 2023 2:10 AM UTC

And also pay attention to Walter's post found here.

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    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    Feb 2, 2023 12:26 AM UTC

    You have probably exceeded the default maximum image size for the Organizer. If you are comfortable about editing the registry to increase the size, take a look at this HelpX article:

    https://helpx.adobe.com/photoshop-elements/kb/maximum-image-size-limits-photoshop.html

     

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